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To find a specific fault code, try our Fault Code Search. |
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For further help, try our Tips on Searching. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- How To Read the Meters / Page Counts
Three meters are available: Total Impressions, Color Impressions, and Black Impressions. The billing meter counts the number of pages printed properly. A one-sided print (including N-up) is counted as one impression, and a two-sided print (including N-up) is counted as two. more...
- How To Print the Configuration Report
Print the Configuration Report to view current information about the printer. Press the [Up] or [Down] arrow button until 'Information Pages' is selected on the Display Screen, and then press the [OK] button. Press the [Up] or [Down] arrow button until 'Configuration' is selected, and then press the [OK] button. more...
- How To Replace the Print Cartridge
Grasp the Print Cartridge and then pull the cartridge out of the printer. Place the used cartridge in a bag and make sure the bag is properly sealed before discarding or recycling the cartridge. CAUTION: Do not remove the orange protective cover from the front of the Print Cartridge until the cartridge is installed in the printer. more...
- How To Perform a Color Registration Adjustment
Press the [Up] or [Down] arrow button until 'Adjust Color Regi' is selected, and then press the [OK] button. Press the [Up] or [Down] arrow button until 'Color Regi Chart' is selected, and then press the [OK] button. Press the [Up] or [Down] arrow button until Color Reg Chart displays, and then press the [OK] button. more...
- No Power
Power on the printer using the power switch located on the right side of the printer, toward the back. Power Off the Printer, Make Sure the Power Cord is Connected, and Then Power On the Printer . If the Printer is Connected to an Uninterruptable Power Supply, Power Off the Printer, Connect the Power Cord to a Suitable Power Outlet, and Then Power On the Printer . more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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